Returns & exchanges

If something's wrong with your order, we'll make it right.

Misprinted, damaged or the wrong item

Email orders@retalemerch.com within 30 days of delivery with your order number and a photo of the problem. We'll send a replacement or refund you.

Wrong size or changed your mind

Everything is printed just for you after you order, so we can't take back or exchange items that are the wrong size or that you've changed your mind about. Check the size guide on each product page before ordering. If you're between sizes, go one size up.

Cancelling an order

Email orders@retalemerch.com as soon as possible with your order number. If it hasn't gone to print yet, we'll cancel it and refund you.